Cookie Policy
Last updated: 12/02/2026
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience and provide information about how the site is used.
How We Use Cookies
Home From Home Support Limited uses cookies to:
• Ensure our website functions correctly
• Improve website performance and user experience
• Understand how visitors use our website
• Support security and accessibility features
We do not use cookies to sell personal data or for intrusive advertising purposes.
Types of Cookies We Use
Necessary Cookies
These cookies are essential for the operation of our website. They enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies.
Necessary cookies do not require your consent.
Analytics Cookies
We may use analytics tools (such as Google Analytics) to collect anonymised information about how visitors use our website. This helps us improve content and usability.
Analytics cookies are only activated if you provide consent via our cookie banner.
The information collected may include:
• Pages visited
• Time spent on the website
• Browser and device type
• General geographic location (non-specific)
Managing Your Cookie Preferences
When you first visit our website, you are presented with a cookie banner that allows you to:
• Accept all cookies
• Reject non-essential cookies
• Customise your preferences
You can change your preferences at any time by clicking the “Cookie Settings” link available on our website.
You can also manage cookies through your browser settings. Please note that disabling necessary cookies may affect website functionality.
Third-Party Cookies
Some cookies may be set by third-party services used on our website, such as analytics providers. These third parties are responsible for how they process personal data in accordance with their own privacy policies.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our website functionality. The most recent version will always be available on our website.
Contact Us
If you have any questions about this Cookie Policy, please contact:
Address: Mynyddislwyn Offices,Bryn Road,Pontllanfraith,Blackwood,Caerphilly, NP12 2BH
Email: [email protected]
Telephone: 01495 239341