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If you’re passionate about helping individuals with learning disabilities and mental health needs live independently, we’d love to hear from you.
What makes Home From Home Support a great place to work?
Home From Home Support is more than a workplace. It is a community of people who genuinely care. Our teams make a real difference every day by supporting the People We Support to live well, build independence and achieve their individual goals. We are committed to creating an open and supportive environment where staff feel valued, supported and able to develop, with leadership that encourages honesty, learning and shared responsibility.
Our C.A.R.E.S Values
At Home From Home Support, our work is guided by the CARES values. These principles shape the way we deliver support, work with families and professionals, and ensure that the individuals we support receive safe, respectful and person-centred care.
Compassion
We approach every individual with empathy, kindness and understanding, recognising the unique experiences and needs of each person we support.
Accountability
We take responsibility for delivering safe, reliable and professional services, maintaining transparency and high standards in everything we do.
Respect
We treat every individual with dignity and respect, promoting personal choice, independence and inclusion within the community.
Empowerment
We support individuals to build confidence, develop life skills and take an active role in shaping their own lives.
Support
We work collaboratively with families, professionals and communities to provide consistent, person-centred support tailored to individual needs.
Working With Us: What You Need to Know
What support and training do we provide?
We invest heavily in professional development to ensure all staff feel confident and capable in their roles. Our offer includes:
- A comprehensive induction aligned to the All Wales Induction Framework.
- Ongoing mandatory training, both e-learning and face-to-face, tracked by a dedicated Learning and Development Manager.
- Funded QCF qualifications to support career progression.
- A strong focus on coaching, mentoring and supervision to ensure staff have the tools they need to succeed.
- Specialist training tailored to the needs of the People We Support.
What makes our culture unique?
- We foster a family-feel environment where staff look out for one another.
- Managers are visible, approachable and invested in staff wellbeing.
- We recognise and celebrate achievements—from praise messages to our monthly staff lottery and length-of-service awards.
- We promote a no-blame, learning culture, focusing on reflection, improvement and support.
- Strong alignment to our C.A.R.E.S. values that shape daily practice and behaviour
Are there opportunities for development and progression?
Absolutely. Many of our current leaders began as Support Workers. We actively support internal progression through:
- Clear career pathways. Support Grades 1 – 3, Lead Support Workers, Deputy Managers & Registered Managers progression plans
- Funded qualifications
- Opportunities to step up and take on new responsibilities
- Coaching from experienced management and leadership teams
We want our staff to grow with us, and we invest in helping them reach their potential.
What qualities do we look for in new staff?
We recruit for values and attitude as much as experience. The people who thrive with us are:
- Compassionate and kind
- Reliable and committed
- Motivated to learn and grow
- Respectful, patient, and person-centred
- Supportive team players with a genuine desire to help others
If you share our values, we can teach you the rest.
Apply Today
